Real-time transaction monitoring for delivering the ultimate payment performance
INETCO Insight provides full visibility into every in-flight transaction – helping you instantly flag connectivity issues, failures, and unexpected declines across your self-service and digital banking channels.
Isolate the root cause of costly transaction delays, connectivity issues and failures in milliseconds — not days
INETCO Insight delivers real-time, end-to-end transaction monitoring at the network level, eliminating blind spots across all ATM, POS and digital banking channels — without added latency or switch modifications.
Minimize costly service disruptions, avoid customer friction and effectively manage the performance of in-flight transactions across multiple payment types and banking channels.
Why INETCO Insight?
Digital and self-service banking ecosystems are growing more complex, making reliable transaction delivery harder than ever. Traditional monitoring tools focus on infrastructure health but often miss the real issue: third party disconnects, transaction slowdowns and unexpected failures that impact revenue, customer experience and service level agreements.
INETCO Insight changes that. Built to deliver real-time, end-to-end transaction monitoring and a 360-degree data advantage
INETCO Insight eliminates blind spots across all ATM, POS, digital and real-time payment channels — with zero performance impact.
Remediate issues faster, increase transaction completion rates and reduce cost-to-serve — all while accessing the rich transaction intelligence you need to analyze card usage, increase channel profitability and enhance the customer experience.
INETCO Insight
Managing the end-to-end performance of every payment transaction
Built for IT operations and payments teams
Keep every digital and self-service interaction fast and reliable with INETCO Insight’s real-time transaction monitoring and analytics.
Features
REAL-TIME TRANSACTION MONITORING: Eliminate blind spots and isolate connectivity issues, failures and unexpected declines in real-time with visibility across every transaction link
PASSIVE, INDEPENDENT DATA CAPTURE: Use network TAP or SPAN ports to passively capture a copy of raw network packets from multiple points across the network, and reassemble them into complete transactions in real-time — no impact on the authorization process
360 FIELD-LEVEL MESSAGE DECODING: Analyze the full payload of every transaction — response and request timings, metadata and application message data — across protocol variants that include ISO 8583, ISO 20022, JSON and more
TRANSACTION PROFILING: Build an end-to-end profile of each transaction that maps bottlenecks, slowdowns and network transport errors to the underlying infrastructure
REAL-TIME ALERTING AND RISK SCORING: Configure detailed rules-based alerts and risk scoring that flags transaction anomalies with precision the moment they occur
CONFIGURABLE DASHBOARDS, TRENDS AND STATISTICS: See the real-time performance of every payment — a one-stop view across all channels and payment types
AUDIT-READY TRANSACTION LOGS: Audit, monitor and log every transaction independently to avoid service level agreement and compliance breaches
DATA FORWARDING OPTIONS AND APIS: Access rich transaction intelligence for card and channel analytics, fraud and reporting tools — or combine transaction data with switch logs, sanctions, watch lists and electronic ATM journals to deliver stronger insights
Applicable
industries
Banking & Financial Services
Retail, F&B & E-Commerce
Logistics
EV Charging & Mobility
Government & Public Sector
Hospitality & Tourism
Airports
Insurance & Other Companies
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