Advanced POS Terminals Monitoring and Management

Whether you are an acquiring bank or manage multiple POS networks, POSight provides real-time insights, merchant portal access, and streamlined device management, all in one unified platform.

Secure your operations with real-time insights for POS terminals

Acquiring banks and merchants managing multiple POS terminals often struggle with fragmented monitoring tools, limited visibility into terminal performance, and high field support costs. Traditional solutions make it difficult to track transactions, maintain terminals, and meet SLAs efficiently.
POSight is a comprehensive, vendor-agnostic platform for POS monitoring and merchant portal management. It provides real-time insights, operational tools, and reporting capabilities for both merchants and Help Desk teams, enabling smarter decisions, streamlined maintenance, and better service performance.

Merchant Portal

User-friendly interface for merchants and banks
Transaction visibility and hardware status monitoring
Daily ERP reports based on contract definitions
Non-PCI data provisioning to merchants

Monitoring & Management Tool

Tracks POS network performance in near real-time
Monitors transaction states, terminal activity, and SLA compliance
Lightweight management commands executed directly on POS devices
File transfers and maintenance operations from the platform

Reporting & Notifications

Customizable alerts and notifications for help desk teams
Integration with 3rd-party ticket management systems
Analytics to optimize customer service costs and improve SLA performance

Why POSight?

POSight gives banks and merchants a single, unified solution for POS monitoring, management, and reporting. By combining merchant portal capabilities with deep network insights and lightweight device management, it reduces operational complexity, improves SLA adherence, and optimizes maintenance costs.

Key Characteristics / Differentiators

  • Dual-functionality: Combines merchant portal and monitoring in one platform
  • Advanced Insights: Deep visibility into POS terminal networks and transactions
  • Lightweight Management: Predefined, extendable commands for easy terminal maintenance
  • Vendor & Software Agnostic: Works with multiple POS platforms via API integration
  • Multi-Language Interface: Accessible to a diverse, global user base
  • Daily ERP Reporting: Ensures accurate operational and contractual data

Components

POS Client: Lightweight application installed on POS terminals
Cloud Platform: Centralized monitoring, reporting, and management interface
APIs: Integration with merchant and bank systems, plus optional 3rd-party ticketing tools
Reporting Engine: Generates daily reports aligned with contracts

Applicable
industries

Banking & Financial Services
Retail, F&B & E-Commerce
Logistics
EV Charging & Mobility
Government & Public Sector
Hospitality & Tourism
Airports
Insurance & Other Companies

Interested to learn more?

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