Support transactions assisted by remote bank agents via state-of-the-art video communication (monetary / non-monetary)
Perform various payment transactions on a self-service mode (on-demand video assistance with screen sharing)
Can cover 100% of traditional teller-operated transactions
Bankorr supports two ways of performing transactions, namely the self-service mode and the assisted mode where the customer connects live to a bank agent via a video call
Self-sevice mode // assist mode
Taking into consideration the business needs of the organisation, the hardware and software can be easily adjusted with the use of sidecars
Coin deposits and dispensing// bank note recycling
Customer initiates a video call with an available remote agent Agent identifies the customer by scanning an ID document Agent performs the transactions by controlling the peripherals for the customer
Customer selects a transaction to pay Customer enters the required data to perform the transaction Customer pays the required amount by cash or card