Banking reimagined

Self-Service convenience meets live human support – available to everyone, anytime, anywhere

A hybrid kiosk for performing transactions either on a self-service mode or by connecting live to remote bank agents who can perform all the operations of a physical branch

Support transactions assisted by remote bank agents via state-of-the-art video communication (monetary / non-monetary)
Perform various payment transactions on a self-service mode (on-demand video assistance with screen sharing)
Can cover 100% of traditional teller-operated transactions

Why bankkorr?

Hybrid

Bankorr supports two ways of performing transactions, namely the self-service mode and the assisted mode where the customer connects live to a bank agent via a video call
Self-sevice mode // assist mode

Offers modular design

Taking into consideration the business needs of the organisation, the hardware and software can be easily adjusted with the use of sidecars

Can integrate with all banking systems & services

Performs cash payments

Coin deposits and dispensing// bank note recycling

Assisted mode

Customer initiates a video call with an available remote agent Agent identifies the customer by scanning an ID document Agent performs the transactions by controlling the peripherals for the customer

Customer identification
Video recording/playback
E-signature
Document Scanning
Screen Sharing

Self-service mode

Customer selects a transaction to pay Customer enters the required data to perform the transaction Customer pays the required amount by cash or card

Quick transactions
Deposits
Omnichannel experience
Bill payment
Need help button to instantly speak to an agent during the transaction

Peripherals

A4 printer (for printed documents)
80 mm printer (for printing transaction receipts)
A4 double-sided color scanner (for scanning documents)
Signature (for e-signing documents)
ID Scanner (for scanning identification documents e.g passport)
Touchscreen 24’ inch
Barcode/ QR code scanner (for scanning barcodes/QR codes)
POS (for customer identification & pay by card)
XFS NFC reader & EPP
Motorized card reader
Camera/Microphone
Cheque scanner for banking cheques

Applicable
industries

Banking & Financial Services
Retail, F&B & E-Commerce
Logistics
EV Charging & Mobility
Government & Public Sector Hospitality & Tourism
Airports
Insurance & Other Companies

Interested to learn more?

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